Customer Service

Chubb Customer Center

For endorsement requests, policy questions and renewal reviews: 
(800) 952 4822 
 
Mailing Address: 
P.O. Box 1600, 202 Hall’s Mill Road 
Whitehouse Station, NJ 08889 
 
Hours:  Monday - Friday: 8:00 AM – 8:00 PM  / Saturday: 10:00 AM - 2:00 PM 

Chubb Direct Bill Payments

Review payment options offered by Chubb

Billing Inquiries 
(800) 777 2131 X1 
 
Chubb Direct Bill Payments 
Include your 16-digit billing account number (or policy number)  on your check

Mailing address: 
Chubb Group of Insurance Companies 
P.O. Box 7247-0180 
Philadelphia, PA 19170-0180 
 
If you are sending your payment via an Overnight Service (FedEx)   
Chubb Group of Insurance Companies 
202 Halls Mill Road (CPI) 
Whitehouse Station, NJ 08889-1600 
Attn: Cash Unit

Private Client Underwriters

Email: cathy.nickerson@privateclientu.com 
 
Mailing Address: 
P.O. Box 310
Newmarket, NH 03857 

Telephone Numbers: 
Work: (603) 292 6333 
Cell:   (207) 650 5326 
Fax:    (603) 292 6027

Hours:  Monday - Friday:   8:30 AM – 4:30PM